Comprehensive preventive maintenance, advanced
diagnostics, emergency response, and performance-driven support for high-power EV charging infrastructure.

Operation & Maintenance for Maximum Charger Uptime

O&M Services

EV Charger Operation & Maintenance

Preventive and corrective O&M services designed to improve charger availability, identify faults, and return equipment to operation.

  • Preventive maintenance

  • Corrective maintenance

  • Fault diagnostics

  • Connector and cable inspection

  • Electrical and electronic testing

  • Module testing

  • Field operation support

  • Charger cleaning and technical inspection

  • Detailed maintenance reports

Operation & Maintenance for EV Charging Infrastructure

At EVGrid Group, we deliver comprehensive Operation & Maintenance (O&M) solutions designed to maximize charger uptime, enhance asset reliability, and optimize the performance of EV charging infrastructure.

Our network of certified technicians and field specialists supports Level 2 and DC Fast Charging stations through preventive maintenance, advanced diagnostics, thermal inspections, troubleshooting, condition assessments, and rapid-response field services. We partner with charging network operators, fleet managers, site hosts, installers, manufacturers, and asset owners to ensure reliable and efficient charging operations.

Our O&M Services

DC Fast Charger Downtime Recovery

Structured technical support for offline or malfunctioning DC Fast Chargers affecting customer experience, operations, and revenue.

  • Initial technical assessment

  • Fault-code evaluation

  • Root-cause investigation

  • Electrical diagnostics

  • Electronic diagnostics

  • Communication troubleshooting

  • Recovery support

  • Functional validation

  • Detailed service report

EV Charger Installation & Technical Support

Technical support for the installation, configuration, commissioning, and operation of Level 1 AC Chargers and DC Fast Chargers.

  • Level 1 AC Charger installation support

  • DC Fast Charger installation support

  • AC and DC infrastructure verification

  • Equipment configuration

  • Functional testing

  • Commissioning

  • Technical documentation

Commercial Energy Efficiency

Technical assessments and improvement recommendations for businesses seeking to reduce operational losses, improve equipment performance, and use energy more efficiently.

  • Energy-use assessments

  • Identification of operational losses

  • Equipment performance analysis

  • Preventive maintenance recommendations

  • Efficiency improvement opportunities

  • Technical observations and documentation

OCPP, Back-End & Commissioning

Technical assistance with charger communication, network configuration, and integration between charging equipment and management platforms.

  • OCPP configuration

  • Back-end connectivity

  • Charger onboarding

  • Communication troubleshooting

  • Remote platform coordination

  • Network verification

  • Testing and commissioning

  • Functional validation

As-Built Documentation

Accurate field verification and documentation reflecting the installed condition of electrical, charging, and automation systems.

  • On-site verification

  • Equipment identification

  • System records

  • Installation updates

  • Existing-condition documentation

  • Organized project information

Thermographic Inspection

Thermal inspections help identify overheating, loose connections, electrical imbalances, and potential failure points before they become costly operational or safety problems.

  • Electrical panels

  • Distribution boards

  • Commercial installations

  • Solar systems

  • Industrial equipment

  • Electrical connections

  • Preventive condition assessments

  • Thermal documentation and reporting

Substation Inspection

Organized technical inspections and field documentation for substations and associated electrical infrastructure.

  • Visual inspection

  • Thermographic assessment

  • Equipment condition verification

  • Identification of abnormal conditions

  • Field records

  • Technical reporting

  • Maintenance recommendations

Electrical Retrofit

Technical support for the modernization, replacement, and improvement of existing electrical and control infrastructure.

  • Existing-condition assessment

  • Equipment replacement support

  • Panel improvements

  • Control-system improvements

  • Infrastructure modernization

  • Testing after implementation

  • Updated technical documentationg

Industrial Automation

Technical automation and maintenance support focused on troubleshooting, restoring operation, and reducing industrial downtime.

  • PLC systems

  • Sensors

  • Variable frequency drives

  • Relays and contactors

  • Electric motors

  • Control panels

  • Machine troubleshooting

  • Root-cause analysis

  • Downtime recovery

  • Technical service reports

Checkup
Comprehensive health assessment of EV charging equipment, including visual inspection, basic operational testing, cable and connector evaluation, and identification of potential reliability risks before failures occur.

Inspection
Advanced field inspection and thermal analysis to detect overheating, loose connections, physical damage, safety concerns, and performance issues affecting charger operation and uptime.

Diagnosis
Systematic troubleshooting process designed to identify root causes of charger faults, communication failures, electrical abnormalities, and operational disruptions, with clear corrective recommendations.

Retrofit
Restoration, refurbishment, and modernization of EV charging assets through component replacement, structural repairs, cosmetic recovery, and performance improvements to extend equipment life.

Contract
Customized Operation & Maintenance (O&M) agreements with preventive maintenance schedules, thermal inspections, technical reporting, and SLA-driven support to maximize charger availability and network reliability.